Shipping Policy

Shipping Policy

We declare that Novelty Digital Color Lab owns Albumdelhi.com and wherever Albumdelhi.com is written below it means that the company Novelty Digital Color Lab owns it and has a full libility for the actions of it’s subsidiary Albumdelhi.com .

Shipping & Delivery Policy (Products) –

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms and can take a maximum of 15 working days more. Albumdelhi.com is not liable for any delay in delivery by the courier company / postal authorities if the delivery takes less than 45 working days, and guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Albumdelhi.com is in no way responsible for any damage to the order while in transit to the buyer. Albumdelhi.com is proud to use fast, easy, and efficient secure payments gateways. All major cards are accepted.

Shipping & Delivery Policy (Services) –

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our logistic services, you may contact our helpdesk on 9818011705 (Within 10:00 AM to 5:00 PM / Monday To Saturday) or mail us at [email protected]

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered and charges a single delivery fee.

Thus, a customer who orders three items weighing 200gms, 250gms, and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee of Rs 85 for ordering the three items as a single order instead of Rs 142 if he orders them separately.

The weight of the product has been built-in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.

Maximum and Minimum days to deliver a product

Orders are shipped within a minimum of 1 day to a maximum of 15 working days or as per the delivery date agreed at the time of order confirmation. Order delivery can take a Minimum of 1 day and a Maximum of 30 days or as per delivery date agreed at the time of order confirmation. So after the order is confirmed it may be delivered to the customer  within a minimum of 2 working days to a maximum of 45 working days. If the order is not delivered within 45 working days then the customer does have an option of refund for the amount paid excluding the convenience fee (if charged for a payment method). If a payment method like Credit Card etc. charges a convenience fee at the time of order then that convenience fee is not refundable. Incase of a refund for delivery delay the item has to be returned back to Albumdelhi.Com and the refund will only be processed after the product has been delivered back without any tampering to Albumdelhi.com address or if the order was never shipped by Albumdelhi.com.
 

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